Terms & Conditions


Health Disclaimer:

EastCoastNutrition.com product specific content is intended for informational purposes only. The content of the Site has not been evaluated by the Food and Drug Administration, and the Site is not intended to be a substitute for professional medical advice, diagnosis or treatment. You should always seek the advice of your health care provider regarding any questions you might have. Reliance on any information provided on the Site is solely at your own risk.

Use Eligibility:

Our goods and/or services are available only to individuals who can form legally binding contracts under applicable law. Without limiting the foregoing, our goods and/or services are not available to minors. If you are a minor, you may use this website only in conjunction with your parents or guardians. You affirm that you either are over 18 years of age, are an emancipated minor, or have obtained the consent of your parent or guardian prior to using the Site. You warrant that you are fully able and competent to comply with the terms, conditions, obligations, affirmations, representations, and warranties set forth in these Terms and Conditions, and that you will abide by these Terms and Conditions. If you do not qualify, please do not use our website, products or services. If you are registering as a business entity, you represent that you have the authority to bind the entity to this Agreement.

Contact Phone Explanation:

Your phone number will only be used in rare cases when we need to contact you regarding your order. Please be assured that we will not place your phone number on any telemarketing lists, or share your phone number with any third party.

Contact Email Explanation:

We use your e-mail address to keep you informed about the status of your order. When your order is placed, we will send you an e-mail to confirm your order, and we will send you a second e-mail when your order is shipped. Please be assured that we will not share your e-mail address with any third party.

Gift Certificate Email Explanation:

Our electronic Gift Certificates are sent to their recipients via e-mail, and therefore we must collect the recipient’s e-mail address for this purpose. Please be assured that we will not send any unsolicited e-mail to the recipient, or share the e-mail address with any third party.

Ship to Phone Explanation:

We ask for a Ship To Phone Number because our shippers require us to supply that information with every shipped package. Shippers use that information only when absolutely necessary to complete delivery. If this order is being sent as a gift, please be assured that we will not contact the recipient prior to his/her receipt of the gift, place the recipient on any telemarketing lists, or share the phone number with any third party other than the shipper. If you do not know or do not wish to provide a gift recipient’s phone number, you may use your own phone number.

Bill to Phone Explanation:

The Bill To Phone Number is collected for the protection of the Bill To addressee. If we suspect that this order is being billed to a person without his/her knowledge, we may call that person to confirm the order prior to shipment. Please be assured that we will not place this phone number on any telemarketing lists or share it with any third party.

Legal Disclaimer:

These statements have not been evaluated by the Food and Drug Administration. These products are not intended to diagnose, treat, cure or prevent any disease.

Approved Refunds:

A refund will be issued within 10 working days once return is received. All refunds will be credited back to the credit card used at the time of purchase. Thank you.

Return and Refund Policy:
Refunds will be issued upon receipt of the returned product. Unfortunately, there is no refund for original shipping costs SHIPPING IS NON-REFUNDABLE, and you will be responsible for the return shipping expenses. You must obtain a refund authorization before shipping any returns. You must send back all items for which you wish to receive a refund. No refunds will be given unless all the bottles WITH ALL THE CAPSULES are returned, partially used bottles are NON-REFUNDABLE.  Returns must be received within 30 days of purchase.

How To Request a Refund:

The first step of the refund process is obtaining an authorization. Please Email or call customer support Monday to Friday: 8:00am to 4:30pm PDT at 1-800-381-7761

Email: EastCoastNutritionUSA@gmail.com